Help Center

HOW CAN WE HELP?

Learn how to set up your business, manage your TRIBOB membership, post deals and events, and get the most out of TRIBOB.org.

Try: deal, event, password, membership, claim, photos, video, Facebook, listing, login

BROWSE BY TOPIC

GETTING STARTED

Create your account, add your business and find your Member Portal.

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BUSINESS LISTING

Update your details, website, social links and description.

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DEALS & SAVINGS

Create, preview, publish and renew your offers.

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EVENTS

Submit an event, upload a flyer and track review status.

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MEMBER PORTAL

Log in and find your way around your dashboard.

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MEDIA

Add photos and featured videos to your listing.

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SOCIAL SHARING

Use Quick Post and share buttons to spread the word.

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MULTIPLE BUSINESSES

Manage up to three businesses from one account.

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TRIBOB SHOP

Shop local sellers, request services, and run your Storefront (private beta).

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TROUBLESHOOTING

Password resets, missing emails and common fixes.

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MEMBERSHIP AT A GLANCE

Four levels. Pick the one that matches how much promotion you want.

FREE

Community Listing

Get Found

$25

TRIBOB Member

Build Your Presence

See the plan in pictures

COMMON QUESTIONS

How do I claim my business?

Find your listing in the directory and click Claim This Listing. Enter the email associated with the business, verify it, create a password and log into your Member Portal.

Why does my business say Community Listing?

Community Listings are free. They show your name, city and category, but website links, social links, photos, videos and deals stay locked until a paid membership is activated.

How do I upgrade?

Open Membership Levels & Pricing, choose your level, complete the short form and pay securely. Your new features unlock as soon as the membership is active.

How do I post a deal?

In the Member Portal, open Deals & Savings, click Create Deal, choose the business, fill in the details and dates, upload an image and click Submit Deal.

How do I submit an event?

In the Member Portal, open Events, click Submit Event, enter the event details, upload your flyer and submit. TRIBOB reviews every event before it appears publicly.

Why is my event pending?

Every member submitted event is reviewed by TRIBOB first. Pending means we have it and it is waiting on review. Once approved it publishes to the Events page.

How many photos can I upload?

Free Community Listings have no public gallery. All paid plans and Comped can upload up to 10 photos and 2 videos.

How many videos can I add?

The $25 TRIBOB Member plan supports up to 2 featured videos.

How do I advertise in the Facebook group?

TRIBOB posts promotions for you on every paid plan, always with the TRIBOB watermark: 2 posts a week on the $25 Member plan.

How do I open a TRIBOB Shop store?

TRIBOB Shop is in testing. Stores are opened by invitation through Shop Beta — apply at tribob.org/shop-beta.

How do I manage multiple businesses?

Your TRIBOB account can manage up to 3 businesses. Log into the TRIBOB Member Portal and tap MANAGE BUSINESS on the business you want to work on.

How do I reset my password?

Go to Member Login, click Forgot Password, enter your email and open the reset link we send you. Then create a new password and sign in.

Why is my deal no longer showing?

Deals are removed from the public page automatically once the expiration date passes. They stay saved in your portal so you can renew them.

How do I renew an expired deal?

Open Deals & Savings in your portal, open the expired deal, set a new start date and expiration date, then save.

STILL NEED HELP?

If you still cannot find what you need, contact the TRIBOB team.